Terms of Service
1.General
Orders or commissioned work via our online shop are accepted and carried out in accordance with the GTC. Our online shop is aimed at private end consumers. All paintings that can be ordered are custom-made.
2. Conclusion of contract
2.1 Paintings for sale
A contract of sale is concluded as soon as the goods are ordered by the customer and subsequently delivered by us. When you visit our website, you will find binding offers for individual products, which you can place in the shopping basket without obligation. As soon as you buy an item, you will receive a confirmation by email.
2.2 Individual customized Artworks
After you have filled out and sent the block form without obligation, we will contact you as soon as possible and, after discussing all the important details of your individual artwork, send you another form in which the contract is recorded in writing by the consumer and Ludespaintings. In addition, a deposit of 30% of the agreed final price is required. The contract is concluded as soon as the customer signs the sent form in writing and Ludespaintings has received the required deposit from the customer.
3. Right of withdrawal
3.1 Purchased paintings
After receipt of the goods, the customer has the right to revoke the contractual statement without giving reasons. This should be done in text form (email, letter) or by returning the goods to Ludespaintings.
3.2 Individual custom Artworks
There is no legal right of withdrawal for individual custom-made Artworks.
3.3 Effective withdrawal
As soon as an effective withdrawal comes about, both the customer and Ludespaintings are obliged to return the services received. If the goods delivered correspond to the goods ordered, the customer shall bear the costs of the return shipment. In the meantime, the customer should not use the goods as his property and should not impair the value of the goods. Should the customer return the goods in a deteriorated condition or not at all, he must pay compensation to the seller.
4. Delivery conditions
We deliver free of shipping costs within Malta (Europe). There is also the possibility of collection from Atelier Ludespaintings : 58, Triq San Frangisk , Hal Balzan, MALTA.
5. Payment
The following payment methods are available in our online shop:
1.Credit card
Your credit card details will be provided after you have placed your order. The card will be charged immediately after placing the order.
2.Apple pay
The total order value is due upon receipt of the order via Apple pay.
3.Paypal
(PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg)
The total order value is due upon receipt of the order via Paypal.
For this purpose, however, you must be registered with Paypal and legitimise yourself with your access data and confirm payment instructions.
4. Cash
The customer has the option of bringing cash with him if he collects the picture himself at the place of collection. For this payment method, please send an email to info@ludespaintings.com.
6. Defects or transport damages
The existence of a defect in the purchased goods shall be governed by the statutory provisions (§ 437 No.1 and No.2 BGB).
If goods are delivered with obvious transport damage, please complain about such defects to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
7. Retention of title
The delivered goods remain ours until full payment has been received.
8. Copyright
All paintings shown on the website ludespaintings.com are protected by copyright. Lena Maria Ludes is the sole owner of the copyright and exploitation rights: distribution of the paintings, reproduction of the paintings, public access.
The customer assures Ludespaintings of the authorisation of photographs etc. which have been handed over to us for commissioned work.